We divide our visas services into two option as below: 

Option 1: 
We send customers a form requesting basic information (names, dates, passport numbers and so on) by e-mail. When the completed from is returned, we apply to the Immigration Office in Hanoi. After about seven working days, we will receive an approval paper and fax it to the Vietnamese Embassy in the customer's country. The customer can then send his or her passport by post to the embassy with a cheque for the visa fee, or collect it in person. It will be necessary to ring the Embassy to arrange a time for collection.

For this service, we charge 20 US$ per person to cover our costs - this fee can be added to the cost of the tour or holiday. The visa fee will be about 30 US$ or 55 US$ which you should pay directly to the Vietnamese Embassy in your country.

Option 2: 
Customers without a Vietnamese Embassy in their country, those booking late, or those preferring to minimise paperwork, can ask us to process a 'visa on arrival'. This involves supplying us with a few details in advance and collecting your visa when you enter Vietnam.

We ask customers to supply us with the basic information needed to apply to the Immigration Office in Hanoi for a 'visa on arrival'. When the official approval document is issued, we send it to the customer as a fax, or scan it and send it by e-mail. We do this just in case a customer's travel status is queried at the departure airport (a very rare occurrence - although airlines hardly ever ask to see an outbound passenger's visa, we prefer to make sure that no LinhTravel customer would be inconvenienced if a check-in clerk were to ask him or her about the missing passport stamp).

The process from our receipt of a customer's information and his or her receipt of the visa approval takes a maximum of seven working days. Please note that the Immigration Office is closed at weekends, so no approvals can be issued on those days.

When a customer arrives at Hanoi airport, a member of our staff will be waiting at the Immigration desk to assist with completing the necessary paperwork. This usually takes about half an hour. Please note that each client must supply a passport photograph in colour.

For this service, we charge 25 US$ per person for the application procedure and assistance at the airport, which can be added to the cost of the tour or holiday if you wish. The customer has to pay a further 25 US$ for each visa directly to the Customs Department at the airport.